Shipping policy

Shipping Policy

Delivery Time

We strive to get your order to you as quickly as possible. All orders are processed and delivered within 3 to 5 business days.

Order Tracking

Once your package is on its way, you will receive a shipping confirmation email with tracking details so you can keep an eye on your delivery.

Delays

If there are any unexpected delays due to weather or carrier issues, we will notify you promptly.

Return and Refund Policy

We understand that finding the perfect fit is important. If you are not completely satisfied with your purchase, we are here to help.

Return Window

You can request a return within 7 to 10 days from the date your order is delivered.

Condition of Items

Because we sell undergarments, hygiene is our top priority. To be eligible for a return, items must be unworn, unwashed, and in their original condition. All original tags, packaging, and hygiene liners must be completely intact.

Non-Returnable Items

For health and safety reasons, we reserve the right to refuse returns on items that show any signs of wear, washing, or missing hygiene stickers.

How to Initiate a Return

To start a return, simply contact our customer support team with your order number, and we will guide you through the next steps.